May 25, 2017 Share

Princeton Air Appoints Call Center Manager

Princeton, NJ: Princeton Air Conditioning, Inc. (PAC) has hired Anthony Szeman who will be taking on the role of Call Center Manager.

Anthony Szeman

Mr. Szeman joined PAC after working the last 15 years at Final Resources Federal Credit Union (FRFCU). He started working as a Call Center Representative and ultimately became Assistant Vice President (AVP). As AVP, Anthony was responsible for the strategic planning, development, staffing, management and financial performance of the 15-seat call center with $400 million in assets and over 20,000 members. Anthony exhibits the company’s Core Values as well as the experience and skill set that will make him successful at PAC.

In his role as Call Center Manager, Mr. Szeman will work with a dynamic and passionate team to ensure continued business practices and growth. Anthony will be part of the leadership team and will train, supervise, and monitor the performance of staff along with reviewing calls and advising team members how to promote sales.

Anthony is a great addition to our Leadership Team,” noted Michael Sanjek, COO of Princeton Air, “He brings us tremendous experience in the call center space and we’re excited to have him aboard.”

Mr. Szeman has an extensive background in developing operational efficiencies, strategic planning, training/development, sales and performance management. He possesses strong leadership skills that focus on team building and improved customer experience. Anthony and his family reside in Branchburg, NJ.

Princeton Air Conditioning, Inc. has been family owned and operated for over 45 years. The company has built a responsive organization that focuses on taking care of HVAC, Home Performance, and Plumbing needs for homes and businesses. With employees on call 24 hours a day, Princeton Air makes every effort to ensure that improving comfort is an easy and convenient process.